Cancellation Policy
1. Cancellation Charges
Cancellation charges vary by operator and time of cancellation relative to departure.
- 0-4 hours before departure: 100% cancellation charges
- 4-12 hours before departure: 50% cancellation charges
- 12-24 hours before departure: 25% cancellation charges
- 24+ hours before departure: 10% cancellation charges
2. Process
You can cancel your ticket via the 'My Bookings' section on the website or app.